About the company
A large national government organisation providing essential support services across Australia. The agency delivers programs, benefits and wellbeing initiatives to a diverse community and is recognised for its strong service standards and commitment to continuous improvement.
About the role
You will manage, assess and progress claims with accuracy and care. The position involves handling sensitive information, updating client records, liaising with internal teams and engaging with clients and authorised representatives to support timely and informed decision‑making.
Duties
• Assess and document claims with accuracy
• Create and update detailed client records
• Contact clients to gather info or give updates
• Approve invoices related to active claims
• Work closely with teams to verify details
Skills & experience
• Strong understanding of policy and guidelines
• Skilled in analysing complex information
• Confident communicator by phone and email
• High accuracy and attention to detail
• Experience using records management systems
Benefits
• Meaningful work with community impact
• Comprehensive training and ongoing support
• Stable 12‑month government contract
• Option to extend an additional 12 months
• Brisbane or Perth office locations
Please note:
We will need to contact your referees and obtain written referee reports to include along with the submission of your application, as part of the client’s requirements.
How to Apply
Apply directly or for more information on this role, please contact Kalpana Palaniyappa
via kalpana.palaniyappa@calleo.com.au
Calleo is an equal opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander peoples.
Follow Calleo on LinkedIn and visit our website to keep up to date on all our current job vacancies:
www.linkedin.com/company/calleoresourcing
www.calleo.com.au
Claims Support Officer - Perth
Contract Type:
Contract / Temp
Location:
Perth - Western Australia
Industry:
Government / Local Government
Contact Name:
Kalpana Palaniyappa
Contact Phone:
0403 200 666
Date Published:
30-Mar-2026
