We are looking to engage several Case Managers who can work with limited direction and lead a team of case managers. Manage workflows including provision of support and quality assurance for team members who are processing information requests and manage escalated and complex policy enquiries.
Duties:
- Provide guidance on program administration and ensure consistency of approach with legislation and policy.
- Prepare advice through briefs, correspondence, reports and other documents.
- Establishing and maintaining key relationships with internal and external stakeholders.
- Manage agreements in line with program management principles and practices and ensure compliance.
- Contribute to section corporate management, planning and reporting processes.
- A broad understanding of the Australian health system and experience in program management, including demonstrated quantitative and qualitative analytical skills to inform sound, evidence-based decisions.
- Strategic and innovative thinking, ability to problem solve and be collaborative.
- Organisational and time management skills, including the ability to prioritise competing priorities and meet deadlines.
- Strong oral and written communication skills.
- Good interpersonal skills, ability to build productive working relationships with internal and external stakeholders.
- Ability to work independently as well as manage a small team to deliver timely and accurate results.
- Demonstrated ability to take responsibility for team’s work and contribute to section outcomes.
- Ability to lead, mentor, develop, encourage and motivate others.
Remote working is possible and is negotiated with the team on commencement. Flexibility can be negotiated to balance your personal and professional needs with the needs of your role and business area.
How to apply
Apply directly or for more information on this role, please contact Kalpana Palaniyappa via kalpana.palaniyappa@calleo.com.au
Calleo is an equal opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander peoples.
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