APS5 Case Manager

Contract Type:

Contract / Temp

Location:

Brisbane - Queensland

Industry:

Government / Local Government

Contact Name:

Kalpana Palaniyappa

Contact Phone:

0403 200 666

Date Published:

26-Jan-2026

Overview

We are looking to engage several Case Manager who can work under limited direction and work with program participants to achieve timely and accurate outcomes within legislative and policy guidelines.

Duties: 
  • Liaise with internal and external stakeholders on policy, program or operational issues, and be responsive to stakeholder needs and expectations.
  • Exercise judgement to make recommendations informed by the application of policies, best practice principles and procedures.
  • Prepare advice through briefs, correspondence, reports and other required documents.
  • Contribute to the setting of work priorities and practices, monitoring workflow and identifying areas for improvement.
  • Other duties in the administration of the program, as required. 
Key Capabilities
  • Program implementation or case management experience.
  • Strong written and verbal communication skills.
  • Good interpersonal skills, and the ability to build productive working relationships with stakeholders.
  • Ability to apply good judgement and subject matter knowledge to make policy and program decisions.
  • Demonstrated ability to take responsibility for own work and contribute to team outcomes.
  • Organisational and time management skills, including the ability to manage competing priorities and meet deadlines. 
How to apply
 
Apply directly or for more information on this role, please contact Kalpana Palaniyappa via kalpana.palaniyappa@calleo.com.au

Calleo is an equal opportunity employer and we encourage applications from Aboriginal and Torres Strait Islander peoples.

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