Client 
Our client is a an intergral agency, an Australian government department responsible for developing and managing national health, disability, and ageing policies and programs.

 R esponsibilities include 

• Facilitate workshops and collaborate with stakeholders to define detailed business requirements.
• Translate feature scope defined by the Product Owner into well-structured backlog items.
• Lead story grooming sessions to ensure user stories are clearly defined, prioritized, and development-ready.
• Develop and maintain comprehensive documentation, including user stories, acceptance criteria, process flows, and configuration/user guides.
• Partner closely with Product Owners and Scrum teams to refine the backlog and support sprint and PI planning activities.
• Liaise with external teams (including UI designers) to ensure stories meet the Definition of Ready.
• Coordinate and perform handover activities to support seamless transition into operational support processes.
• Strong understanding of Salesforce platform capabilities and constraints to ensure alignment of acceptance criteria with platform functionality.
• Hands-on experience with Salesforce configuration, including objects, fields, workflows, and validation rules.
• Proficiency in writing and refining user stories with clear, actionable acceptance criteria.
• Excellent communication, facilitation, and stakeholder engagement skills.
• Familiarity with Agile/Scrum methodologies and associated tools (e.g., Jira, Confluence and Azure Devops).