Our client is an Australian government department responsible for helping Australians find secure and well-paid work, and for promoting fair and safe workplaces. Its key functions include providing access to skills and training through vocational education, managing national workplace relations laws, and ensuring the economic prosperity and social well-being of the country.
 
Our client is seeking an experienced  Business Analyst/D365 Functional Analyst  who will be responsible for working as part of a multidisciplinary team doing pre-delivery and delivery analysis work. 

Responsibilities include: 

• Engage with stakeholders to understand business needs, challenges, and objectives.
• Produce high-quality documentation including business cases, user stories, use cases, process flows, and user manuals.
• Elicit, document, and validate functional and non-functional requirements.
• Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
• Facilitate workshops, and meetings to gather input and feedback.
• Recommend solutions that enhance efficiency, reduce costs, or improve user experience.
• Collaborate with solution architects, developers, and testers to ensure requirements are understood and implemented correctly.
• Ensure proposed solutions align with business goals and technical feasibility.
• Support user acceptance testing (UAT) and ensure solutions meet business needs.

• Active AGSVA clearance
• Proven experience as a Business Analyst / Microsoft D365 Functional Analyst
• Excellent ability to gather and document requirements, develop requirements models and write user stories.
• Experienced in facilitating workshops, leading stakeholder meetings and delivering training and system demonstrations
• Solid understanding of Agile framework and methodologies.
• A critical thinker with exceptional analytical and problem-solving skills
• Outstanding communicator – both written and verbal.
• Proactive, motivated and able to manage multiple priorities.
• Team player who thrives in a collaborative environment.
• Demonstrated experience working with complex IT systems undertaking business analysis work.